PAIA & POPIA Compliance
At Incasu, we treat your data with the highest level of care, ensuring compliance with the POPI Act and the PAI Act. Our policies and processes are designed to safeguard your information while promoting transparency, accountability, and responsible data management.
Whether we’re developing software, delivering business intelligence solutions, or supporting your digital transformation, you can trust that your information is handled securely, ethically, and in full accordance with South African legislation.

Promotion of Access to Information (PAIA)
Incasu (Pty) Ltd is committed to promoting transparency, accountability, and responsible information management in accordance with the Promotion of Access to Information Act (PAIA) and the Protection of Personal Information Act (POPIA).
Our PAIA Manual outlines the procedures for requesting access to records held by Incasu while ensuring that confidential, personal, and commercially sensitive information remains protected in accordance with South African legislation.
What the PAIA Manual Covers
Our PAIA Manual provides guidance on requesting access to information, the categories of records held by Incasu, applicable procedures and response timeframes, circumstances where access may be granted or refused, and the protection of confidential and personal information in line with PAIA and POPIA. Feel free to request the full manual for more information.
Protection of Personal Information (POPIA)
At Incasu, we recognise that your information is one of your most valuable assets. We collect, process, store, and protect personal information responsibly and only for lawful, legitimate business purposes. Our information governance practices are designed to safeguard your data, maintain its confidentiality and integrity, and ensure compliance with the Protection of Personal Information Act (POPIA). We are committed to handling all personal information securely, ethically, and with respect for your privacy.
Our Commitment
Incasu is committed to handling all requests for information fairly, efficiently, and in accordance with applicable legislation. We strive to balance the public’s right to access information with our responsibility to protect confidential business information, personal information, and the rights of our employees, clients, partners, and other stakeholders.
If you wish to request access to records held by Incasu, please refer to our Information Officer who will assist you throughout the request process in accordance with PAIA and POPIA requirements.
Committed to safeguarding your information with trusted PAIA and POPIA compliance.
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